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At Dooney & Bourke, we value your trust as much as we value the craftsmanship in our premium leather goods. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit ilovedooneybourke.com.

1. Information We Collect

To provide our refined shopping experience, we may collect:

  • Personal Identification: Name, email address, shipping/billing address, phone number
  • Payment Information: Credit card details (processed securely via tokenization), PayPal email
  • Transaction Data: Purchase history, product preferences (crossbodies, drawstrings, etc.)
  • Technical Data: IP address, browser type, device information
  • Usage Data: Pages visited, time spent, navigation patterns

2. How We Use Your Information

We use your data with the same care we devote to crafting our handbags:

  • Process orders for our leather goods collections
  • Provide customer support through [email protected]
  • Enhance product offerings based on preferences (totes, wallets, etc.)
  • Secure transactions with 256-bit SSL encryption
  • Send order confirmations and shipping notifications
  • Comply with legal obligations (excluding Asia and select regions)

3. Data Sharing & Disclosure

Like our limited-edition collections, we share information selectively:

  • Service Providers: Payment processors (Visa/MasterCard/JCB), shipping carriers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions

We never sell your personal information to third parties.

4. International Data Transfers

While we ship globally (excluding certain regions), all data is processed in compliance with U.S. regulations. By using our site, you consent to this transfer.

5. Data Security

We protect your information with the same dedication we apply to our leather craftsmanship:

  • PCI-DSS compliant payment processing
  • Secure tokenization for payment methods
  • Enterprise-grade encryption protocols
  • Regular security audits
  • Fraud monitoring systems

6. Your Rights

As our valued customer, you have the right to:

  • Access and request copies of your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications
  • Withdraw consent where applicable

To exercise these rights, please contact us at [email protected].

7. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience:

  • Essential Cookies: Enable core functionality (shopping cart, checkout)
  • Performance Cookies: Help improve our website
  • Marketing Cookies: Show relevant product recommendations

You may adjust cookie settings through your browser preferences.

8. Policy Updates

We may update this policy periodically. Significant changes will be communicated via email or website notice.

9. Contact Us

For privacy-related inquiries:

Dooney & Bourke
460 Elmwood Avenue
Mesa, AZ 85201 USA
Email: [email protected]

Thank you for choosing Dooney & Bourke, where your privacy is treated with the same respect as our heritage leather craftsmanship.